Frequently Asked Questions
What are some tips/tricks for scanning my photos?
It’s always best to scan your photos on a flatbed scanner with, at the very least, 300 DPI to allow for full-quality prints. Set the DPI to 600 DPI if the image needs to be enlarged.
If you take a picture of your photo with your phone
1. Make sure there are not any creases in your photo.
2. Work in an open, evenly-lit area.
3. Adjust your positioning to minimize glares/shadows.
4. Set photos on a flat, solid-color background
5. Keep the smartphone parallel to the photo (no tilting).
If glare or reflection persists, turn on the flash.
Does My Family Branches scan the photos for me?
Yes, we charge $35 for every 100 photo/documents scanned.
Will there be stories in my Family History Book?
Your Family History Book can be great with just your cherished photos; however, imagine bringing that photo to life with a heartfelt or funny story about your loved one.
What kind of documents should I provide?
Documents such as diplomas, marriage records, old letters, or a picture of the house your ancestor grew up in could make your Family History Book even more cherished.
How long does it usually take to finish my family tree and book?
It can take anywhere between 1 and 6 months, depending on how complicated your situation is.
Can I be involved in the process along the way?
The more involved you are with your photos and stories of your ancestors, the better the book will be. Also, I will be contacting you with updates and any questions that come up along the way.
Can I pay in installments?
Yes, we have no interest payment plans available.
Do you have a list of questions to ask family members.
Contact me
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